We usually process and ship all orders within 2-3 business days of receiving them. Once your order is shipped, you will receive notifications via SMS, email, and WhatsApp with details of the delivery partner and your tracking ID. We are committed to providing a smooth and timely delivery experience and are here to assist with any inquiries you may have regarding your order’s status.

We're very sorry but we do not accept returns after 3 days of delievery.

We offer free shipping on all orders within India

We have a 3 Day Return policy, which means you have 3 Days from the date of delivery to register an order return. Return window will be automatically closed after 3 days.

  • Mail us within 3 working days (support@liliorigin.com) along with your order id & reason of return.
  • Unboxing video is mandatory.
  • We DO NOT ISSUE CASH REFUNDS FOR ANY REASON.

Please note that once your order has been processed, we will not be able to modify your shipping address, item, or contact number. If you need any changes, we recommend you reach out to our support team immediately, and we will do our best to assist you. However, please understand that we cannot guarantee that any changes will be possible at that stage. Please reach out to us at customer support  at 8306026900

Cancellation Policy:

Considering operational challenges, We do not have order cancellations. Request customers to avoid impulsive orders. 

It may take up to 48 hours for us to process your order after confirmation. Once your order is shipped, most deliveries are completed within 4 to 6 business days, depending on your location. You will receive SMS, email, and WhatsApp notifications once the order is shipped.

Contact on 8306026900